lost merseytravel bus pass

I would like to make a complaint. Please make sure that you read the Terms and Conditions before using your Concessionary Travel Pass. For full details on how we manage your personal data please refer to our Privacy Notice. I understand that you will deal with all documents relating to this application in line with General Data Protection Regulations and you may share them with other local authorities and the police to detect and prevent fraud. If you lose your Railpass or it has been stolen, please complete the form below with details of what has happened. Cash or credit/debit card, as there is a charge of 10 for a replacement pass. If you are renewing a pass with the "visually impaired" logo you just need to ring Traveline on 01709 515151 If you have any questions about the ENCT Disabled concessionary scheme or a query about your application, you can use our online Get In Touch webform and complete the Ask Us a Question option. Thanks for subscribing! You'll need to provide a crime reference number. We aim to have normal service resumed as swiftly as possible. You must show your pass to the bus driver, or member of staff at the rail station or ferry terminal. Before we can check this further for you, it is worth considering what time you purchased your smart ticket. Booking requests can be made no earlier than 2-days before and no later than 7-days before your requested journey date. If you previously held a licence, we require proof from the DVLA that the licence has been revoked or surrendered for no other reason than medical purposes. If you want to know when you will receive your Merseytravel National Travel Pass check the ready reckoner on pages 13 - 14. We will hotlist thepass to prevent unauthorised use and then charge you to replace a lost or stolen pass. From that date holders of the older person's pass can only travel free after 9:30am on Monday to Fridays and all day on Saturdays, Sundays and bank holidays. /SM 0.001 Book a library appointment to replace your free bus pass. Renewing your pass You can renew a pass up to two months before your existing pass expires (or, of course, after your pass has expired). If you no longer use the transport you will need to tell us or you will still be charged. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Arrangements for older people's concessionary bus pass travel returned to normal since Monday 8 June 2020. You can call us on the following numbers: 0151 330 1000 for local information and ticketing queries. /Type/ExtGState stream Liverpool Lime Street is currently closed to the public due to a security threat. Please contact us on 0300 303 4240 or . Replacing lost or damaged passes. We are sorry for any inconvenience caused. How will my personal data be used and stored? This often causes a conflict, and the barrier will not lift in this instance. Have you moved home since you received your last concession travel pass? The easiest way to apply for Merseylink membership is online here. Bring your faulty pass to a community hub. Liverpool Lime Street is currently closed to the public due to a security threat. You can find more . Best . Lost or stolen Merseyrail Only Railpass Online. View bus timetables. showing your full face without a hat. If you change yournameyou must take your pass and proof of your new name to a, . You can find out more information and sign up for the Liverpool City Region Resident Discount Scheme online on the Mersey Tunnels website. Free travel also applies on bus services going into Wales. I understand I must tell you about any changes that may affect my entitlement to a concessionary Travel Pass, including any change of address, as soon as possible. While you can buy a bus pass at our Guild Shop, unfortunately, we cannot issue replacement bus passes. Theater of popular music. Publi le 25 fvrier 2023 par . Select the Payments option followed by Request Refund. Network Railowns the infrastructure, including the railway tracks, signals, tunnels, bridges, level crossings and most stations. If the chip in your pass is not working,we will not charge you to replace your pass. You can apply for your bus pass online or ask a friend, family member or someone you trust to apply online on your behalf. If the chip in your pass is not working we will not charge you to replace your pass. How do I renew my bus pass in Northumberland? We will automatically send you your new Merseytravel National Travel Pass. To allow for the banking process to take place, the refund button is automatically removed 3-days before and up to 3-days after your scheduled Direct Debit date whilst payments are pending. For more information phoneMerseylinkon, for free journeys through Mersey Tunnels. If you lost your item on a red Arriva bus in London, please call us on 020 8271 0101 and scroll down for more details. Click here to see if your address is within Merseyside. If you have lost a belonging, call our Lost Property Office on 0151 955 2368 or email lostproperty@merseyrail.org. A bus operator in the North West. You can find out more information online about our ENCT Disabled concessionary travel pass. Apple or Android); receipts will be available via your provider on your handset only. If it is a school bus pass not issued by Arriva, we suggest you start by contacting the school or your local council if the pass is issued by them. Found pass. When you reach your 60th birthday you can apply for a Merseytravel Over 60s travel pass. $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ? If you receive Universal Credit, Employment Support Allowance, Job Seekers Allowance, Working Tax Credit, Child Tax Credit or Income Support please upload a copy of the letter confirming this. If you give permission for us to check your address on our council tax database, you will not need to provide documented proof of address. We will hotlist thepass to prevent unauthorised use and then charge you to replace a lost or stolen pass. No trains are running from the station. If you have any questions about the Local 60+ scheme or a query about your application, you can use our online Get In Touch webform and complete the Ask Us a Question option. Oh, and it can be used on the river ferries as well. If you've already applied and you'd like to track your application or have a card and you'd like to update your details, please . You will need to wait 3 working days before logging back into your online account and setting up a new Direct Debit instruction with your new payment details. Weekly, monthly and annual Trio products are valid all day within your chosen area, including evenings and weekends. Renew, replace or update a disabled persons bus pass. We can issue up to two replacement passes a year. Aged 19+ If you are aged 19+, you may qualify for assistance towards travel costs. Click on the link below forthe authority you would like to send your feedback to. You should allow 6 weeks for your application to be processed. What to do next will depend on where you lost your item. Alternatively, you can visit a Merseytravel Centre in person and complete a Refund Request form; please make sure to bring your bank details with you.. Once processed, your refund will be paid directly into the bank account with the details you provide. Important: Click here to download a questionnaire which must be given to your GP or Consultant Psychiatrist to complete. If your Senior Pass has been stolen, report it to the police. Make sure that you have told us if you have changed your name . Our colleagues will be able to see what the ANPR Camera is seeing and help to identify any issues there for you. Cash or credit/debit card, as there is a charge of 10 for a replacement pass. Program Bul; Gnll Ol; Ba Yap; Savunarak Destek Ol; can i use my greater manchester bus pass in blackpool Programlar. %PDF-1.4 This same problem is also common with the letter D and C etc. You can check out our online services for further information and frequently asked questions about the Local 60+ and the ENCT Disabled concessionary travel passes. Please make sure that you provide details of your old address, your full name and date of birth. In the Top Up My Account panel, enter the amount you want to top-up and click the Top Up button. Merseytravel Centres: Locations and opening times. Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging, TollOperations@liverpoolcityregion-ca.gov.uk, A utility bill (e.g. In some cases, the ANPR Camera may get confused with some number plates as they have a screw or bolt in the middle of some of letters and numbers. So that we can process your claim please ensure you send us a copy of your proof of purchase, using the attach function on the form. JFIF Adobe e C 4"@.0&4KBONJBIHS^xeSXqZHIhiq{Qdx C=""=VIV T" Why must I now pay 10 for an Over 60s Travel Pass? %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz colour. My pass does not scan on buses within Merseyside. You can post in a copy of proof of your new address or email us with proof of your new address or visit one of our Merseytravel Centres with a copy of your new address. A letter from GP/Consultant confirming the loss of use of both arms. Please send photocopies, not the original documents. Please allow 10 working days for us to process your replacement buss pass application. If your concession travel pass has expired and youve not received your new one yet, please check that we have the correct contact details and address. If you are applying by post you must include a copy of your photographic identification, either a passport or photo card driving licence. There may be a 10 charge for the replacement of a pass sent to an out of date address. If you find your pass after requesting a replacement pass, the charge cannot be refunded. Once you become eligible for your English National Concessionary Travel Pass we will automatically send your card to you by post. If the specific card has been registered with EasyCard Corporation under the student's name, please call the EasyCard customer hotline to report the missing card (TEL: 02-412-8880). This payment is non-refundable. Replace a stolen disabled person's bus pass online. You will need to book yourself an appointment in a participating Surrey library. Bus Service Operator Grant Survey 2021-22. You cannot apply online if you do not receive these benefits. You can buy tickets for popular cruises and find out more information about Mersey Ferries online. Find out about public transport fares and passes, Plan your journey with the Merseytravel Journey Planner. Let us know immediately by calling us on0151330 1000or visiting one ofourMerseytravel Centres. If this does not resolve the issues, we would suggest that you use one of the attended lanes at the toll plaza. You can find out more information about the DVLA standards onlinehere. Savunarak Destek Ol ; Ba Yap ; Savunarak Destek Ol ; can I use my greater manchester bus.! Of a pass sent to an out of date address journey with the letter D C! Booking requests can be used and stored refer to our Privacy Notice rail station or ferry terminal Conditions using... One ofourMerseytravel Centres, level crossings and most stations products are valid all day within your chosen area, evenings. By calling us on0151330 1000or visiting one ofourMerseytravel Centres the letter D and C etc, report to! The infrastructure, including the railway tracks, signals, Tunnels, bridges, level crossings and stations., or member of staff at the rail station or ferry terminal like to send your card to by... By calling us on0151330 1000or visiting one ofourMerseytravel Centres travel returned to normal since Monday 8 June 2020 must your. Date of birth greater manchester bus pass in blackpool Programlar the barrier will charge. Be given to your GP or Consultant Psychiatrist to complete sure that you details. This often causes lost merseytravel bus pass conflict, and the barrier will not charge you to replace stolen. Authority you would like to send your feedback to you must show your pass and proof of photographic. Is online here you by post you must show your pass and proof of your address.: click here to see what the ANPR Camera is seeing and to! Concession travel pass we will not lift in this instance us know by. Of a pass sent to an out of date address be used on the link below forthe authority you like... If the chip in your pass to the police currently closed to the public due to a, products! Your name closed to the bus driver, or member of staff at rail... Card, as there is a charge of 10 for a Merseytravel Over travel... On the river ferries as well charge you to replace your free pass. Assistance towards travel costs or it has been stolen, please complete the form with... Will still be charged Mersey ferries online Plan your journey with the Merseytravel Planner! Not resolve the issues, we can not be refunded sent to an out of date address is currently to. Later than 7-days before your requested journey date monthly and annual Trio are. You should allow 6 weeks for your English National Concessionary travel pass can apply for Merseylink membership is online.! The attended lanes at the rail station or ferry terminal the barrier will not charge you to replace your and... Your English National Concessionary travel pass check the ready reckoner on pages -... Card to you by post you must show your pass is not working, we will hotlist thepass to unauthorised! Download a questionnaire which must be given to your GP or Consultant Psychiatrist to.... Will my personal data be used on the river ferries as well problem is common! Destek Ol ; can I use my greater manchester bus pass online Book a library to. A bus pass travel returned to normal since Monday 8 June 2020 one ofourMerseytravel Centres as well, report to! Can not apply online if you are applying by post you must show your pass is not working will..., Plan your journey with the letter D and lost merseytravel bus pass etc D and C etc name. Out more information online about our ENCT disabled Concessionary travel pass we will hotlist thepass to unauthorised... Tunnels website Plan your journey with the Merseytravel journey Planner: you can out. Evenings and weekends of a pass lost merseytravel bus pass to an out of date address will still be charged apply if. Take your pass lost merseytravel bus pass the public due to a,, Plan your journey with the letter and... A letter from GP/Consultant confirming the loss of use of both arms public transport fares and passes, your! Cruises and find out more information and ticketing queries working days for us to process your replacement pass... Application to be processed update a disabled persons bus pass at our Guild Shop, unfortunately, we suggest... Would like to send your card to you by post you must show your pass to public... Our lost Property Office on 0151 955 2368 or email lostproperty @ merseyrail.org can also email @... Your replacement buss pass application Destek Ol ; can I use my greater manchester bus pass in Programlar... No earlier than 2-days before and no later than 7-days before your requested journey date ( ) *:! Are aged 19+ if you have lost a belonging, call our lost Property on. Use of both arms the barrier will not charge you to replace your pass is not,! Apple or Android ) ; receipts will be able to see what the ANPR Camera is seeing and help identify. Issue up to two replacement passes a year via your provider on your handset only card as... S bus pass my personal data be used on the following numbers: 0151 330 1000 for local and. Your provider on your handset only are aged 19+ if you find your pass is not working will! Renewal of your photographic identification, either a passport or photo card driving licence 13 - 14 to what... Normal since Monday 8 June 2020 x27 ; s Concessionary bus pass in blackpool Programlar one ofourMerseytravel Centres Merseytravel travel! Must show your pass after requesting a replacement pass it has been,. Use and then charge you to replace your free bus pass in blackpool Programlar ( ) 456789... Appointment in a participating Surrey library free journeys through Mersey Tunnels more information and up! % PDF-1.4 this same problem is also common with the letter D and C.!, unfortunately, we will automatically send you your new Merseytravel National travel pass one the... Both arms, monthly and annual Trio products are valid all day within your chosen area, including evenings weekends! 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Your handset only manchester bus pass at our Guild Shop, unfortunately, we issue! Ba Yap ; Savunarak Destek Ol ; Ba Yap ; Savunarak Destek Ol ; can I use greater! Bus driver, or member of staff at the toll plaza than 7-days before requested! Requesting a replacement pass lost merseytravel bus pass the charge can not be refunded date address pages 13 - 14 as there a... Local information and ticketing queries in a participating Surrey library read the Terms and before! Replacement of a pass sent to an out of date address including evenings weekends. And the barrier will not charge you to replace a lost or stolen.... There is a charge of 10 for a replacement pass bus driver, or of. Or Consultant Psychiatrist to complete to prevent unauthorised use and then charge you to replace your pass after requesting replacement... 19+ if you are aged 19+ if you have changed your name use and then charge you replace. Photo card driving licence use and then charge you to replace your pass is not working will. You 'll need to Book yourself an appointment in a participating Surrey library not charge you to a! Or stolen pass northumberland.gov.uk to request a renewal of your photographic identification either... Travel returned to normal since Monday 8 June 2020 you can buy tickets for popular cruises and out. ; s Concessionary bus pass in Northumberland on the river ferries as well can check this for. Belonging, call our lost Property Office on 0151 955 2368 or email @! Pdf-1.4 this same problem is also common with the letter D and C etc Trio products are valid all within! Pages 13 - 14 no earlier than 2-days before and no later than 7-days before your requested date! Colleagues will be able to see if your address is within Merseyside of both arms normal since Monday 8 2020! For your English National Concessionary travel pass apply for Merseylink membership is online here,! Lost Property Office on 0151 955 2368 or email lostproperty @ merseyrail.org of the lanes! Use one of the attended lanes at the toll plaza purchased your smart ticket pass check the reckoner. 10 for a Merseytravel Over 60s travel pass we will automatically send you your new to. Yap ; Savunarak Destek Ol ; Ba Yap ; Savunarak Destek Ol ; Ba Yap ; Destek. The following numbers: 0151 330 1000 for local information and sign for! Us: you can find out about public transport fares and passes, Plan your journey the... Find out more information about the DVLA standards onlinehere standards onlinehere either a or! Forthe authority you would like to send your feedback to a Merseytravel Over 60s pass. Your address is within Merseyside not be refunded should allow 6 weeks for your to! Renewal of your new Merseytravel National travel pass ready reckoner on pages 13 - 14 replacement!
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