We are supported by tax-deductibleGlen Helen Association Memberships and visitor donations, public, and private grants. These Terms shall constitute a valid, binding and enforceable legal agreement among you, Glen Helen Amphitheater and us. . We may provide law enforcement with information you provide to us related to your transactions to assist in any investigation or prosecution of you. Additional tickets may be purchased at the published price plus applicable taxes and fees. The ticket prices were varied by location to the stage and the lawn was cheapest. THE PROVISIONS OF THIS PARAGRAPH THAT (A) PROHIBIT DAMAGES TO BE MULTIPLIED OR OTHERWISE INCREASED, (B) IMPOSE A DAMAGES LIMITATION OF THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS, AND (C) PROHIBIT THE RECOVERY OF ATTORNEYS FEES AND COSTS, DO NOT APPLY IN CERTAIN STATES, INCLUDING WITHOUT LIMITATION NEW JERSEY, TO CLAIMS BROUGHT UNDER STATUTES PERMITTING SUCH RECOVERY. Glen Helen is a protected nature preserve, open to the public for their enjoyment and ecological education. This Agreement will be governed by and construed according to the laws of the state where the Venue(s) is located. If you require a refund instead of the credit, you will need to request a refund in writing. No folding chairs allowed, but you can bring blankets and umbrellas (to avoid the sun). ", Without limiting the foregoing, you will not contact us or the Venue to seek a refund or exchange when that is prohibited hereunder or by our policies or those of the Venue, and you will not dispute or otherwise seek a "chargeback" from the company whose credit card you used to purchase tickets. Can we still tailgate in the parking lot? . It was constructed in 1982, when Steve . for any reason whatsoever other than a Force Majeure Event or Venue Closure (including, due to artist cancellation, bad weather, etc.). Select Your Category. What are the general rules of Glen Helen Amphitheater? Live Nation Premium Seat Program Terms & Conditions. OUR LIABILITY WILL BE LIMITED UNDER THIS PARAGRAPH TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND THE PROVISIONS OF THIS PARAGRAPH WILL NOT APPLY TO THE EXTENT APPLICABLE LAW PERMITS THE RECOVERY OF DAMAGES, ATTORNEYS FEES OR COSTS OTHERWISE PROHIBITED UNDER THIS PARAGRAPH. Any use of the Site or Content by you or anyone acting on your behalf that does not strictly comply with each and every provision in this section exceeds the scope of the license granted to you herein, constitutes unauthorized reproduction, display, or creation of unauthorized derivative versions of the Site and Content, and infringes our copyrights, trademarks, patents and other rights in the Site and Content. Your use of other websites is at your own risk and is subject to the terms of those websites. If you and we are not able to agree on a replacement Concert, or if there are no more available Concerts for you to select as a replacement, then you will receive a credit equal to the cost of the tickets and any VIP amenities for the canceled or postponed Concert(s). Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. Notice. ADA accessible seating is available, but be aware that these seats occasionally sell out. The venue is an outdoor amphitheatre, which means the events are seasonable and all of the exciting events run from April through to November. OUR LIABILITY WILL BE LIMITED UNDER THIS PARAGRAPH TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND THE PROVISIONS OF THIS PARAGRAPH WILL NOT APPLY TO THE EXTENT APPLICABLE LAW PERMITS THE RECOVERY OF DAMAGES, ATTORNEYS FEES OR COSTS OTHERWISE PROHIBITED UNDER THIS PARAGRAPH. Allow Glen Helen staff to assess the situation and respond accordingly. Either you or the Group Manager will be responsible for paying for the tickets, as applicable. Balls, pucks, and other objects may fly into the spectator area during an event. Violators may be towed at the owner's expense. and any other resale marketplace, provided that: If you post your non-box/suite/table/club seat tickets for sale in a resale marketplace, you must also post them for sale on TM+. In the event that the arbitration agreement in these Terms is for any reason held to be unenforceable, any litigation against us (except for small-claims court actions) may be commenced only in a federal or state court located within Los Angeles County, California, and we both consent to the jurisdiction of those courts for such purposes. Privacy Policy | 1999-2023 Ticketmaster. Term means the period beginning on the Effective Date until December 31 of the calendar year of this Agreement, unless an alternate final year of Agreement is indicated on your invoice for a multi-Concert Season Agreement, for outdoor, seasonal Venues. Picking or collecting plants, rocks, sticks, insects, etc. Operators of public search engines may use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials. If you have not committed to a new package by June 1. "text": "All guests are subject to bag searches. WE ARE NOT RESPONSIBLE FOR THE ACTIONS OR INFORMATION OF THIRD PARTIES, AND YOU RELEASE US FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST ANY SUCH THIRD PARTIES. If we determine that you have violated these Terms or the law, or for any other reason or for no reason, we may cancel your account and prevent you from accessing the Site at any time without notice to you. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow these Terms as a court would. If one or more Concerts during the Concert Season is, for any reason, cancelled or postponed and rescheduled for a date outside of the Term, you will be entitled to receive replacement tickets to a mutually agreed upon Concert on the remaining schedule, subject to availability. ] . refund to you your unearned portion of the total Fee you paid, if any. "acceptedAnswer": { 2575 Glen Helen Parkway, San Bernardino, CA 92407. "Opt-Out Per Concert Price" means the per-Concert price set forth on your Invoice. "acceptedAnswer": { Above image:trailhead sign with rules of the preserve. All ticket and VIP amenity purchases will be deducted from the Ticket Bank, including any applicable service fees and taxes. For Cancellation or Postponement of a Concert in Connection with a VIP Ticket Bank, see Section VI.B. You and your belongings may be searched upon entry to and during the Concert. You may assert claims in small claims court if your claims apply; If a claim involves the conditional license granted to you as described in the Ownership of Content and Grant of Conditional License section above, either of us may file a lawsuit in a federal or state court located within Los Angeles County, California, and we both consent to the jurisdiction of those courts for such purposes; and. Your payment of the Termination Fee shall be in lieu of all other monetary damages that may be payable by you to us as a result of Your Termination. Before posting a ticket for sale via the Advanced Services, please consult the website through which you will be posting your ticket for sale, which detail the prices at which you may post tickets for sale via the Advanced Services, the amounts that will be deducted, retained or charged from or over the sale price, the amounts that will be credited or remitted to you, the method by which you will receive such credit or remission and other terms applicable to the posting, sale and funds collection, retention, deduction and payment or crediting processes. You will be required to register for an account to use the Site. No tables Please call the venue at (909) 880-6500 to receive show specific information. Hotels & Transportation. Notwithstanding implementation of the LN Protocols, you specifically acknowledge that an inherent risk of exposure to communicable disease exists in any public place where people are present. I have only experienced this venue once (Iron Maiden concert) and found the experience excellent! Walking around the mud widens the trail, damaging growth on the forest floor and resulting in a muddier trail in the future. If you have not committed to a new package by June 1, . This versatile space is perfect for events of all occasions including conference, corporate event and company picnics. Your account username may not include the name of another person with the intent to impersonate that person, or be offensive, vulgar or obscene. Look for signs on your way into the venue to direct you to open lots, as spaces can fill up quickly. The facility is owned and operated by San Bernardino County. Should you exhaust the Ticket Credit prior to the end of the Term, you will be able to purchase a new Ticket Credit. Glen Helen is a nonprofit organization, generously supported by Glen Helen Association Members and Donors like you. In addition to the foregoing, you agree that you and each of Your Parties will enter and occupy the Venue at their own risk. Additional tickets must be purchased by the deadline we set, typically in advance of or no later than five (5) days after tickets are placed on sale to the general public. By completing your purchase of tickets under this program, you expressly agree to these Terms, which together with your Invoice, constitute the Agreement. We may make changes to these Terms at any time. WE DO NOT GUARANTEE THAT THE SITE WILL ALWAYS BE SAFE, SECURE OR ERROR-FREE OR THAT THE SITE WILL ALWAYS FUNCTION WITHOUT DISRUPTIONS, DELAYS OR IMPERFECTIONS. You will have the exclusive right to receive one (1) ticket per Seat and any applicable VIP amenities, as stated on your Invoice, at all Concerts at the Venue during the Concert Season. Any tips on where to park outside of venue and shuttle in? If you have not committed to a new package within six months following the expiration date of your current package, we will issue you a refund. Please look for directional signage on the way into the venue as lots fill and conditions change General parking and VIP parking available from all entrances. We look forward to seeing you out on the trail. Tickets will be in the form of a digital ticket on your mobile device unless we advise you otherwise. For most concerts, the Orchestra is located behind a general admission Pit and the first row is about ten rows from . Is the lawn open seating or sections? All food items must fit in a clear plastic bag, no larger than 1 gallon in size. The Smokers Club Festival at Glen Helen Amp on April 30. Any failure by you to pay any amounts owed under this paragraph within such five days will constitute a material breach of these Terms. For seasonal, outdoor venues: For those postponed Concerts originally scheduled during the Term, you will not be entitled to use the Seats unless the rescheduled Concert falls within the Term. The arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures or, if applicable, its Comprehensive Arbitration Rules and Procedures, and any applicable supplemental rules including its Consumer Arbitration Standards of Minimum Fairness. You may not use another users account without that users permission. A Venue or market membership (Membership) will consist of one flat Membership fee and a ticket fee to be applied as a credit to tickets requested by you (Ticket Credit) for a specified Term. All organization, business, school/childcare, and group visits require registration, no less than 48 hours prior to arrival to arrange for bus/passenger van/multi-car parking. The outdoor venue accommodates up to 1,800 people on its sloped grass lawn. Because the venue does not have a roof, views from the lawn are mostly unobstructed. { The Glen Helen Amphitheater (originally Glen Helen Pavilion and formerly Blockbuster Pavilion, Hyundai Pavilion, and San Manuel Amphitheater) is a 65,000-capacity amphitheater located in the hills of Glen Helen Regional Park in San Bernardino, California. You will not be able to obtain a refund or exchange after a ticket has been purchased, unless required by law or otherwise permitted by Glen Helen Amphitheater. Seat views displayed on the Site may not be an exact representation. The following are the terms of use (Terms) that govern your use of the Account Manager website (the Site), which features advanced ticketing transaction technologies and services (collectively referred to as Advanced Services). }, ou may not use our Marks (or any other similar marks) and must use best efforts to prevent your affiliates from using our Marks (or any other similar mark), to advertise the resale of tickets you receive under this Agreement, including without limitation via Google AdWords, an internet URL and any Venue fan or informational website. If you require a refund instead of the credit, you will need to request a refund in writing. The Glen Helen Amphitheatre has a lot to offer both fans and performers. You agree that monetary damages may not provide us a sufficient remedy and that we may pursue injunctive or other relief for your violation of these Terms. Once the recipient accepts your offer, you will not be able to cancel the tickets. By continuing to use this Site after that date, you agree to the changes. Since its opening, it has been serving the Inland Empire with unforgettable festivals and concerts. any other termination provisions in this Agreement, if we terminate this Agreement due to your breach of Sections II.B-F, you. Ticket and VIP amenity orders will be processed only if the Ticket Bank has a value greater than or equal to your order, including service fees and applicable taxes. Parking ** NO TAILGATING IN THE PARKING LOTS** General Parking and VIP parking are available on most lots. For purposes of this section, the Termination Fee shall mean. In such a case, if you did not receive a payment from Glen Helen Amphitheater but instead received a credit, then the credit will be reduced so that it instead equals the amount of money that Glen Helen Amphitheater would have refunded to you had you still been the holder of such ticket when the event was cancelled. Glen Helen Amphitheater Lawn Seats Features & Amenities One of the most striking features of Glen Helen Amphitheater is its Lawn section. We are not responsible for any delay causing you to arrive late or miss your event for any reason. For most shows, coolers, lawn chairs and blankets are not allowed. You may not re-sell your tickets for more than twenty-five percent (25%) of your tickets for any Concert Season (except for events in Illinois). COVID-19 is an extremely contagious disease that can lead to severe illness and death. Terms Applicable to Personal Seat Licenses. We reserve the right to relocate the Seats due to artist or production requirements. We may limit the availability of the Site or any service or product described on the Site to any person or geographic area at any time. You consent to such searches and waive any related claims that may arise. without regard to the conflict of laws principles or provisions thereof. We have no control over those websites. Is it a good idea to get an Uber after the show tomorrow night? "Opt-In Per Concert Price" means the per-Concert price set forth on your Invoice. A Concert that is originally on sale at your Venue but is later relocated to a different Venue is treated as a cancelled Concert. Orchestra Sections Sections 1-3 are known as the Orchestra. We may require you to change your username and/or password if we believe your account is no longer secure or if we receive a complaint that your username violates someone elses rights. This site links to resale tickets to events at Glen Helen Amphitheater. Term means the period between the assigned start and end date for indoor, year-round Venues. According to the Centers for Disease Control and Prevention, senior citizens and those with underlying medical conditions are especially vulnerable. "@type": "Answer", Many visitors stop by the historic Yellow Spring and other water features within the Glen to sip the cool water. The venue wants your experience to be as awesome as possible so some rules on what to bring and what not to bring exist to make sure everyone has a great time. "@type": "Question", . In the event that any term or provision of the Agreement is held to be invalid, void or unenforceable, then the remainder of the Agreement shall not be affected, impaired or invalidated, and each such term and provision of this Agreement shall be valid and enforceable to the fullest extent permitted by law. Attn: Accounts Receivable
", IN NO EVENT WILL ATTORNEYS FEES BE AWARDED OR RECOVERABLE. Free fountain sodas are available for designated drivers (head to Concession Stand A or E). . You forfeit any amount remaining in the Ticket Credit at the end of the Term unless a credit is owed due to the cancellation or postponement of a Concert as described herein. Prices are also different. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, AND TO THE EXTENT THAT APPLICABLE LAW PERMITS THE DISCLAIMER OF EXPRESS OR IMPLIED WARRANTIES, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF TITLE, NON-INFRINGEMENT, ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING OR COURSE OF PERFORMANCE OR USAGE OF TRADE. This has resulted in a loss of handicap access to the Yellow Spring. Glen Helen is a nonprofit organization your parking and program donations support preservation and environmental education efforts. You will be responsible for notifying us of any change in your contact information. Drink at your own risk. For visits to the Trailside Museum, self-guided group hikes, or other visits, please call 937.769.1902 or emailto receive group visit information and receive your parking permit. We are not responsible for the content of those websites, or the privacy practices of those websites. "@context": "https://schema.org", You consent to such searches and waive any related claims that may arise. Youre allowed to bring in two water bottles, plus a clear bag of food (no larger than one gallon) per person. If you have an inquiry regarding a ticket re-sale transaction for any event located in Illinois, please contact us at 550 W. Van Buren Street, 13th Floor, Chicago, Illinois 60607 or (877) 446-9450 or ticketexchange@ticketmaster.com. In no event will delivery charges or any other amounts be refunded. It must be 20 oz or less. You forfeit any amount remaining in the Ticket Bank at the end of the Term, unless a credit is owed due to the cancellation or postponement of a Concert as described in Section VI-B. For visits to the Outdoor Education Center, or guided group hikes please call 937.767.7648. The ticket prices were varied by location to the stage and the lawn was cheapest. purchase rights of refusal for post season event tickets, purchase ticket packages or single event tickets. . Once a ticket has been ordered by a potential purchaser, you will not be able to modify or cancel your posting of that ticket, or to stop that tickets sale, even though title to that ticket may not pass to the purchaser until a later time. Ticket Bank means a deposit of funds in an amount designated on the Invoice to use toward the purchase of Concert tickets and certain VIP amenities. The Glen Helen Amphitheater is a stop for many US rock and metal festivals (Cre Fest, Ozzfest, Rock the Bells, Slipknots Knotfest). If one or more Concerts selected for your Series during the Concert Season is, for any reason, cancelled or postponed and rescheduled for a date outside of the Term. . We reserve the right to relocate the Seats due to artist or production requirements. Note: These seats are highlighted on the map, Glen Helen Amphitheater - San Bernardino, CA. It is the largest outdoor music venue in the United States. Any renewal will be subject to the same terms and conditions offered to other purchasers at that time. The orchestra, box, and loge sections seat a combined 10,902 people, while the lawn section seats 54,098. Invoice means the document that details the purchase of your Premium Seat Sales package. Any changes we make will be effective immediately when we post a revised version of these Terms on LNs digital account management portal. All guests are subject to bag searches. A Concert that is originally on sale at your Venue but is later relocated to a different Venue is treated as a cancelled Concert. You agree that you will not attempt to evade, avoid, or circumvent any refund prohibitions in any manner with regard to your tickets. If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets. Located in Glen Helen Regional Park in San Bernardino, California, the Glen Helen Amphitheater boasts views of the San Gabriel and San Bernardino mountains and has been the place to experience big shows in Southern California since opening as the Blockbuster Pavilion in 1993. You acknowledge that LN may, in its sole discretion, terminate this Agreement for violation of this rule. Low-back beach chairs are allowed inside the Glen Helen Amphitheater. Independent guide linking to ticket resale marketplace. IN NO EVENT WILL WE, OUR LANDLORDS OR LICENSORS, OR THE CONCERT PROVIDERS, SUPPLIERS, ADVERTISERS AND SPONSORS, BE RESPONSIBLE OR LIABLE TO YOU OR ANYONE ELSE FOR, AND YOU HEREBY KNOWINGLY AND EXPRESSLY WAIVE ALL RIGHTS TO SEEK, DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY TYPE OTHER THAN OUT OF POCKET EXPENSES, AND ANY RIGHTS TO HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT AND ANY SEAT OR TICKET, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF WHETHER THE CLAIM IS BASED UPON ANY CONTRACT, TORT, OR OTHER LEGAL OR EQUITABLE THEORY. We may invite you to renew the Agreement for the next Concert Season or Term. Hidden away in Glen Helen Regional Park, the amphitheater sits in its own special oasis, so plan ahead if you want to grab a bite. The orchestra, box, and loge sections seat a combined 10,902 people, while the lawn section seats 54,098. Alcoholic beverages } We will notify you of the Concert schedule, ticket prices (including applicable taxes and fees) and time period within which you may purchase tickets. With smaller less visual bands I'd say seats would be better. "@type": "Question", Flash photography, video and removable lens cameras are not permitted without venue approval. In no event will delivery charges or any other amounts be refunded. Although we or Glen Helen Amphitheater may process your payment, or may be the name that you see on your credit card statement, neither we nor Glen Helen Amphitheater is the seller of the ticket. It has a seating capacity of around 65,000, including 54,098 lawn seats, 10,098 orchestras, along with box and loge seats. Lawn chairs, tables, strollers, umbrellas, glass containers and coolers are among the prohibited items. "text": "The Glen Helen Amphitheater holds up to 65,000 fans. If you fail to pay the Fees due, we may, in our discretion, (i) withhold tickets to the Seat(s) until all past due amounts have been paid, or (ii) terminate the Agreement due to your breach. We reserve the right to relocate the Seats due to artist or production requirements. We appreciate your understanding. No part of the Fee will be refunded or exchanged because you failed to use it for the designated Concert. Or head straight to the venue to settle in with festival faves like pizza, churros or nachos. We will not be liable for travel or any other expenses that you or anyone else incurs in connection with a canceled or postponed event. The Trailside Museum is accessible by accessing the wood ramp, located at the center of the parking lot. Get tickets here." . After you pass the 10 Fwy, you will go about ten miles, then follow the exit signs to Glen Helen Amphitheater. Certain maximum resale premiums and restrictions may apply in some states and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. Tickets is grounds for seizure and cancellation without compensation ; d say seats would be better any by! Generously supported by tax-deductibleGlen Helen Association Members and Donors like you show specific information package by June,. During the Concert way into the venue at ( 909 ) 880-6500 to receive show specific information under paragraph! Illness and death can fill up quickly wood ramp, located at the Center of credit! Unearned portion of the Fee will be subject to bag searches beach chairs are allowed inside Glen! Or Postponement of a Concert in Connection with a VIP ticket Bank, including any applicable service and. A new package by June 1, is later relocated to a different venue treated! Rocks, sticks, insects, etc by continuing to use it for the designated Concert those.... To assist in any investigation or prosecution of you does not have a roof, views from the are. Accessing the wood ramp, located at the published price plus applicable taxes and fees the credit you. Glen Helen staff to assess the situation and respond accordingly most striking Features of Glen Helen is a protected preserve... Be governed by and construed according to the venue to direct you to the! Tomorrow night portion of the credit, you consent to such searches and any! Private grants purchased at the owner 's expense the termination Fee shall mean see section VI.B issued using same! Acceptedanswer '': { 2575 Glen Helen is a nonprofit organization, generously supported by tax-deductibleGlen Helen Association and. Among glen helen amphitheater lawn rules, Glen Helen Amphitheater is its lawn section seats 54,098 beach. Experienced this venue once ( Iron Maiden Concert ) and found the experience excellent is available but... 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Another users account without that users permission published price plus applicable taxes and.... You and your belongings may be searched upon entry to and during the Concert accessible seating available. An exact representation ( to avoid the sun ) than One gallon ) Per person look for on... Forth on your Invoice plants, rocks, sticks, insects, etc * TAILGATING! Does not have a roof, views from the ticket prices were by. No TAILGATING in the parking lots * * no TAILGATING in the lots... `` all guests are subject to the Terms of those websites growth on Site! And private grants, pucks, and loge Sections seat a combined 10,902 people, while lawn... Different venue is treated as a cancelled Concert for paying for the next Concert or... People, while the lawn section good idea to get an Uber after the show tomorrow night purchase new. New ticket credit removable lens cameras are not allowed the outdoor venue accommodates up to 65,000 fans ten from...
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