A failed PTU may not be able to maintain a connection between the transmission and the front wheels. Jeeps similar to mine have been recalled with the same problem. The contact owns a 2016 Jeep Cherokee. Jeep and their dealers are happy to dole out software upgrades left and right. The contact owns a 2016 Jeep Cherokee. The seat fasteners on the first or second row seats . Had it been in the shop for 2 more weeks I would of been able to claim it as a lemon. The contact stated that the PTU needed to be replaced and the Service Shifter needed to be repaired. Jeep had delayed the KL Cherokees release date by several weeks, owing to early problems found on the new ZF 9-speed automatics. Then, a settlement came, whereby Jeep would extend the warranty for 2014 and 2015 Cherokee owners. For more information on how we collect and use this information, please review our Privacy Policy. Overcharged $354 for parts (Mopar parts Giant.com) and $450 overestimated Labor costs! In early November, started getting a warning that said 4wd system unavailable and service 4wd system. My daughter had the 4 x 4 transmission would not engage warning light went on. There were no warning lights illuminated. The contact's sister-in-law owns a 2016 Jeep Cherokee. Unsubscribe any time. There was Jeeps now-ubiquitous Selec-Terrain traction control, terrain management, and drive settings. Power transfer unit. This was diagnosed when the svc 4wd light came on in September. The vehicle was taken to the dealer and the b1s2 camshaft sensor was replaced however, the failure persisted. and Hurricane gasoline (China only) engines sold in other, select markets: Note, the 5th-generation KL Cherokee is the first of any Chrysler-owned vehicle to carry their then-new Pentastar V6. 2016 Jeep Cherokee Problems are related to the engine, transmission, body and paint, electrical system, interior, and others. The failure mileage was approximately 157,000. The dealer was notified of the failure but provided no assistance. Tigershark engines consume a quart of oil for every 1,000 miles. It primarily concerned the crimping of 26-way connectors. However, according to them and Jeep, there is no recall on my vehicle. I'm the MotorVerso.com AI Car Expert. The piston rings specified for the engine were not made to fit correctly. Our only concern with our Jeep is problems with the transmission. I took it to a mechanic, who was unable to determine what the problem could be. Other than that it's a tough vehicle. Her only driving has been to visit us a couple of times a a few trips to her local store. The condition persists and their further testing indicates that the internal power transfer unit (ptu) has failed and the vehicle is stuck in 4wd. Tundra Tundra Trucks Recalled Over LCD Monitors, read stories from drivers who praise our work. The car is great except the flex pipes are known to break in half at 30,000 miles just like mine right now and it isn't covered by warranty. 2023 Vehicle History Inc. All Rights Reserved. Motor Verso is an automotive website; for car enthusiasts, run by car enthusiasts. Welcome to Motor Verso. Theyll let you know what to do next. Gears are fine. 3,000 past power train warranty. File photo of a Jeep Grand Cherokee. . It takes more power to go through the snow and 4 cylinder isn't that strong. Note, the aforementioned Selec-Terrain system is only available on the latter. The engine makes a ticking noise after I have already gotten it fixed once. 2. Went to dealer and said its shot. They remain in production today, so are they reliable, at least? My car should have been included in the 2020 recall on PTU. Or, could these woes still be worth repairing? Unsubscribe any time. When this happens, the engine will not allow the vehicle to be started. It seems that oil in the electronics could start a fire. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. At least, we can take comfort in that not all SUVs are problematic. Cherokee drivers have had to contend with heavy oil consumption issues for decades, and the fifth generation is no exception. The nine-speed automatic transmissions in some 2016 Cherokees have issues with sudden failure, stalling, and hard shifting at around 30,000 miles. At highway speed, transmission disengaged and car was forced to be stopped on road with no shoulder in an attempt to restart and continue to nearest off-ramp. These here are the US market engines available, besides the Multijet II diesel (Europe, etc.) Every automaker eventually has to issue a recall sooner or later, often after theyve already been sold. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. The recall began on June 30, 2016. The nine-speed automatic transmission found in 2016 Cherokee models is notorious for sudden failure, and an inability to shift, and was the target of a 2020 recall. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" Local dealer stated the gears inside shattered causing the casing around the PTU to also shatter. I do a lot of driving however not enough to warrant my brakes needing to be replaced that many times. Get Your Car Fixed. Jeep is known for producing safe, reliable vehicles. Service 4wd light came on due to bd power transfer unit. The bad news regarding the 2016 Jeep Cherokee problems is that the 2016 model year wasnt covered. As it evolved into and through the distinctively boxy 80s and 90s, Id argue that the Cherokee is the granddaddy of the sports utility vehicle. A mechanic on you tube shows that the oil in the component leaks into the electronics in the actuator. Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. The transmission is really bad and does not shift well. Unfortunately, theres not much that you can do besides waiting for new software updates. For 2014-2017 Jeep Cherokees where the PTU has not been previously replaced, the auto maker-s recall number is W47 and the National Highway . My Jeep Cherokee is a 2016. Just be sure to check the oil levels now and then, and keep it topped up. Thankfully, he didn't charge me for the time he spent trying to diagnose it. Affecting an estimated 4,846,885 units across several nameplates, including several Jeep Cherokees, this recall had to do with the electrical system wiring. 3. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. A loss of power happens and then the car goes back to normal after a completely shaking the cab vibrating and shuttering. I've been told I have a ptu failure. The 2.4L Tigershark engine in the 2016 Cherokee burns a quart of oil every 1,000 miles, which can cause overheating if not topped off at gas stations. The contact owns a2016 Jeep Cherokee. Tundra Tundra Trucks Recalled Over LCD Monitors, read stories from drivers who praise our work. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or 15-20 years. We have a focus on strong photography, and engaging articles about performance, luxury and interesting cars. The power control unit of the full time four drive unit is defective and has caused warning lights that made the car unsafe to drive. 2016 Jeep Cherokee A loss of drive can cause a vehicle crash without prior warning. With so many ptus failing, how can there not be an extended warranty/recall on this part. A lawsuit was filed once more against Jeep and ZF for the poor reliability of their supposedly game-changing 9-speed automatic. 2.1. I-m told that at this point the part won-t be available until January. (24) View all. Great car, worst rip-off dealer service I have ever encountered. Fortunately, I was on a side road going only 25 mph at the time. We would like consideration for a refund of the $1620. Additionally, the 2016 model has one open investigation over a faulty Takata airbags that have an inflator that may rupture during deployment, potentially causing injury to occupants. The engine roars to like like it-s fighting to start. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. I have also had several front-end and brake problems. So far, Jeep has denied this being an issue and considers this normal. are trademarks of Autobeef LLC, All rights reserved. About the same time the Larger display flashed 4 wheel drive not available along with an audible bell. Nine-speed automatic transmissions found in the 2016 Cherokee were revolutionary when they were introduced in 2014. Car has been having issues shifting gears when going uphill/downhill for a few months, only 88k miles never wrecked, during drive a "service shifter" alert came on and all drive/park/reverse lights lit up, screen could not be removed, car repeatedly had issues getting rpms while pressing gas. The company said that the owners of the faulty units will get recall notices around July 31. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. 2023 Vehicle History Inc. All Rights Reserved. Only in August 2016 did Jeep and ZF finally recall 505,000 vehicles fitted with this 9-speed transmission. This is our first Jeep. 1999 Jeep Grand Cherokee problems. Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. Most prominently, the KL Cherokee had a rear-axle disconnect system. I have also been told by the service department at the dealer that there are 389 other Jeep drivers waiting for this part. Vehicle only has 37,689 miles on it and has never been taken off road nor has any other mode, but auto been used for driving. Research has shown this to be a known and common issue with this vehicle. If we follow Jeeps 4,000-mile oil change interval suggestion, and only top-up the oil by then, the oil starvation wouldve been severe. The ptu is an important element of the all-wheel-drive system. The KL was the first of any Jeep vehicle to be built on top of the Fiat Compact Wide platform. Took it to the dealer and they said my PTU is faulty and needs to be replaced. When I was about to get the car to restart I was overwhelmed with codes noting loss of communication with almost all body controls. 4wd Service light comes on and the AWD system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. Thus, Id recommend sticking far away from this model year and avoiding it like the plague. PTU was replaced. The automaker contends that the oil consumption of the 2.4L Tigershark engine is normal.. Risk of Major Repair. In laymans terms, thats technical service bulletins, which automakers issue to their dealers and technicians to help diagnose and troubleshoot issues. This cay be caused on a daily bases. If you continue to use this site, you consent to this use of cookies. When I took the vehicle in I had to pay for them to reprogram my computer and after researching I discovered that this was already a problem that caused a recall but upon bringing this up to the dealership as well as calling Chrysler directly I was informed that even though the problem was the same as the recall they issued my VIN number was not a part of the recall so they couldnt and would not do anything for me. The contact stated that while driving at an undisclosed speed, the "service 4-wheel drive" warning message was displayed. The problem code is c14a7-97. Despite the high number of gearing, its a fairly compact transmission, which was nevertheless incredibly complex. Not to mention other Tigershark-powered Jeep models, the Renegade and Compass. This seems to be a frequent issue going on with other Jeeps. Ptu replace with only 63,000 miles? These are defective. Even then, Jeep offers you three different 4WD systems to pick from, depending on their configuration. Complaints appear to level out in 2017. The 2016 model year was a part of 7 different recall campaigns. Gears are fine. Even from the get-go, many Cherokee owners noted serious concerns with the transmissions performance and driveability. The manufacturer was not contacted. Please help me, I can't afford to pay for the work that needs to be done. The contact stated while driving 30 mph, the message 4-wd service required was displayed. Ask your Jeep dealer. (25) View all. We and our partners share information on your use of this website to help improve your experience. As for transmissions, European-bound Cherokees can be optioned with a 6-speed manual. Several thousand already-built Cherokees even had to sit idle at the factory, as new software updates and bug fixes were slowly trickling in. The contact took the vehicle to the dealer and was informed that the part was on back order. If out of warranty, the part is sold for around $30-$60 online, plus the labor. Chrysler issued the recall on June 4, 2018 under the campaign number U49, advising owners in the meantime to firmly and steadily apply the brakes and shift into neutral should cruise control refuse to disengage. The vehicle was not repaired. We research hundreds of models each Not safe at all. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. My power transfer unit needs replaced at 39554 miles. 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