Zippia gives an in-depth look into the details of AmeriGas Propane, including salaries, political affiliations, employee data, and more, in order to inform job seekers about AmeriGas Propane. I pay my bill on time every month! CorporateOfficeHeadquarters.com is not associated with AmeriGas. Subject. At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. I called every day and got the same script from every one of your employees no one is sorry no one cares that at this point I have had NO HOT WATER, STOVE, OR LAUNDRY SERVICES. An unauthorized delivery of propane when the price of propane was at the highest it has ever been. My account number is [protected] Years in Business: 64. Business Started: 1/1/1959. Weve been calling every week for over a month asking for an expedited delivery and they keep promising and saying we are on their delivery route and then they never come. (610)456-6297, Arnab Mukherjee I have called customer service 4 times and still I am no further along than before I started. Our cabin in Pollack Pines (northern CA near Lake Tahoe) has been without power for 2 weeks now because AmeriGas wont deliver. My house in Meeks Bay, Tahoe Hills subdivision, California. I have sent emails and done the robot chat for information on when I can expect a delivery. Location & Hours 460 N Gulph Rd King of Prussia, PA 19406 Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about AmeriGas Propane. I paid the amount billed. {"email":"Email address invalid","url":"Website address invalid","required":"Required field missing"}, __CONFIG_colors_palette__{"active_palette":0,"config":{"colors":{"f3080":{"name":"Main Accent","parent":-1},"f2bba":{"name":"Main Light 10","parent":"f3080"},"trewq":{"name":"Main Light 30","parent":"f3080"},"poiuy":{"name":"Main Light 80","parent":"f3080"},"f83d7":{"name":"Main Light 80","parent":"f3080"},"frty6":{"name":"Main Light 45","parent":"f3080"},"flktr":{"name":"Main Light 80","parent":"f3080"}},"gradients":[]},"palettes":[{"name":"Default","value":{"colors":{"f3080":{"val":"rgb(23, 23, 22)"},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"l":0.09,"s":0.02}}},"gradients":[]},"original":{"colors":{"f3080":{"val":"rgb(23, 23, 22)","hsl":{"h":60,"s":0.02,"l":0.09}},"f2bba":{"val":"rgba(23, 23, 22, 0.5)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.5}},"trewq":{"val":"rgba(23, 23, 22, 0.7)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.7}},"poiuy":{"val":"rgba(23, 23, 22, 0.35)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.35}},"f83d7":{"val":"rgba(23, 23, 22, 0.4)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.4}},"frty6":{"val":"rgba(23, 23, 22, 0.2)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.2}},"flktr":{"val":"rgba(23, 23, 22, 0.8)","hsl_parent_dependency":{"h":60,"s":0.02,"l":0.09,"a":0.8}}},"gradients":[]}}]}__CONFIG_colors_palette__, AmeriGas Corporate Office Headquarters HQ. Sr. Director, Investor RelationsMorrisTa@ugicorp.com You cannot even talk to someone local like you used to, all calls go to a call center somewhere is the midwest. Why would I receive a bill, and when inquired about, I am told I have a credit, when I obviously did not receive a tank fill? Since these two issues, I am now down to less than 8% in my tank. Get Started Please click above and we will contact you, or call us at 1-800-263-7442 Claim it and get a lot of features. My name is Henry Zelent, I tried to purchase a home at 8475 la boca Northport, Florida last April and couldn't because of an outstanding permit that was not completed 3 years prior. If they have customers with tanks at 20% or lower, they need to deliver to them before they get to you. On 2-08-23 I received a delivery to fill my tank. I have been waiting 3 weeks for Amerigas to fill my tank. The official address for their main head office is listed below. Should be name and address and amount in the tank. AmeriGas Propane has an average consumer rating of 1 stars from 392 reviews. Submit a complaint and get your issue resolved. Thank-You. Business Started Locally: AmeriGas Propane has resolved 37 complaints. R. Davis. Share your photos and videos with others to prove the truth of your words. Your email address will not be published. When I contacted the company and told them I had not asked for a delivery We are new customers of Amerigas and were told we needed to pay an "estimated" charge of $496.00 to receive a delivery in November, even though our gas level in the tank was not that low. Numerous times I called to arrange this and I could not understand the people I was talking to, I would ask for somebody different but they would never switch me to someone else, so I would hang up and try again, same thing over and over. Is AmeriGas Partners a good dividend stock? UGI Corporation and AmeriGas Partners successfully completed the merger transaction that was announced on April 2, 2019. Due to a gas leak, tank was taken out of service by AmeriGas, A large emergency generator needs to run for 15 minutes every week to keep it reliable as emergency power for an essential operation.. Worst company ever!!!! Looking for more information? Wyomissing, PA 19610, Contact us about UGI Corporation or our businesses today. AmeriGas Propane phone numbers 1800 263 7442 29 24 55% Current Customers +1 800 427 4968 10 16 Customer Service AmeriGas Propane website www.amerigas.com What is AmeriGas Propane's email addresses? Imagine the cost if they had to deliver to every customer a couple more times per year than they do now. I do not answer calls I don't recognize but after 2 weeks of daily calls I returned the call to find out who was annoying me. This will surely increase the credibility of your complaint. After trying. We have kids and animals and were cold. Executive Assistant Submit a complaint and get your issue resolved. Your email address will not be published. Recommended Reviews Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Investor Relationsoatess@ugicorp.com So, if that have that many people in worse shape than me ahead of me, I truly believe that is a major fault of the company, period. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Why am I being penalized for something that all began from your error? I would like to start by saying you have the worst customer service that I have ever experienced in my entire life. That was $1.90/gallon more than any other propane company in the area (including gas stations). BBB File Opened: 3/6/2020. Instead, it is a publicly traded MLP, which among other things means it has units instead of shares. I paid $971 for 300 gallons of gas. International Association of Better Business Bureaus. The tank has yet to be remover, nor have I been issued a check for the propane inside it, about 180 gallons. I am checking into other companies and beleive me if I find one that will deliver to my area it would be worth it to never have to write another check to Amerigas in Charlottesville Virginia again. No credit card required. I need by money returned to me expeditiously. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. In order to continue to be timely on my bills, I paid the $120.39 bill. Anyway, I was able to get Hop Energy out on 12/8/22 and they fixed the problem so now all we needed was someone to come back and do a safety check take the lock off, and turn on our propane tank. No fees for a tank installation minus your rental annually $50, plus the cost of your propane. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help. I have left voice messages that I need propane. It is at 28 %. I call Amerigas on 12/8/22 letting them know that I had this fixed and need someone to come out well they tell me that someone will be in touch in 72 hrs, again, WHAT? But I HATE HATE HATE HATE amerigas. This review was chosen algorithmically as the most valued customer feedback. I always prepay my gas for the winter. Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service. Company Description: Amerigas, Inc. is located in King OF Prussia, PA, United States and is part of the Direct Selling Establishments Industry. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. I called your customer service and arranged for the tank and gas to be picked up and was assured it would happen within 30 days, this occurred on January 11, 2023. WHICH they did not because they did not touch any of the propane lines. 460 North Gulph Road I have been an Amerigas customer since 2004. 1. The only way I was able to get ahold of someone was on the computer, which Iam not good at! (business & personal). AmeriGas Propane - overcharging the public. Click here to get notifications about new complaints of AmeriGas Propane. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. On 2-08-23 I received a delivery to fill my tank. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We accept all major credit cards: MasterCard, Visa, American Express, and Discover. Failure to close account and pick up tank. The latest review Propane delivery was posted on Feb 28, 2023. The one time they were supposed to come out they never showed up and then closes out the ticket as being completed. I ordered propane on February 1, 2023. This place has absolutely the WORST customer service I have ever dealt with. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. *Business Days are M-F, and do not include Saturdays or holidays. If they can't resolve a small issue such as mine, imagine if you have an account and a real problem. Pick up tank issue check for unused propane! This review was chosen algorithmically as the most valued customer feedback. Propane companies try to deliver when tanks are around 20%. Emails found on company website fb@amerigas.com 100% Support 0 0 chris.ransom@amerigas.com 94% sales 0 0 Emails found on 3rd party websites I have had no heat in my house for 3 days with below freezing nights. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located. Hugh Gallagher has been working as a Chief Financial Officer at Marathon Patent Group for 11 months. Up to 5 Access the headquarters listing for AmeriGas Propane LP Contact Information 2540 Warren Dr Ste C Rocklin, CA 95677-2178 Visit Website (916) 387-0106 Average of 769 Customer Reviews Customer. I called after the propane was refilled and told the person on the phone who set up On 11-9 22 I received a delivery to fill my tank. I can't cook without propane, nor can I heat my trailer. UGI acquired the approximately 69.2 million public common units of AmeriGas it did not already own in completing the buy-in of AmeriGas, the nation's largest retail propane marketer. Office: (610) 796-3463 Mobile: (484) 332-1485. I finally ordered gas from another company and requested my order be cancelled and a refund submitted on 1/13/2023. Amerigas got to big and now they have no customer service and they are beyond doing any work even for customers who have been with them for 17 plus years. Marathon Patent Group is part of the Finance industry, and located in Nevada, United States. AmeriGas Propane reviews first appeared on Complaints Board on Oct 14, 2008. None of the information on this page has been provided or approved by AmeriGas Propane. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Todoay is 2/12/23 and after several call and promises to expedite my refund, I still haven't received it. Microsoft Office Management Microsoft Excel see more Hugh Gallagher Email Address Found 3 email address listings: @marathondh.com @amerigas.com @aol.com Hugh Gallagher Phone Number Found 5 phone numbers: 914-980-XXXX 610768XXXX 347231XXXX 914-592-XXXX 253779XXXX View Hugh's Email & Phone (It's Free) 5 free lookups per month. Now, I'm being told that they have no idea when the tank will be picked up. i had a service call on my propane tank on 10/31/22 which i was charged $194.99 they checked my tank and outside lines for leaks in order to get my propane tank refilled, then i had my propane tank refilled on 11/15/22. UGI also operates interstate and intrastate transmission and natural gas storage assets in the Marcellus Shale. Should your complaint not be dealt with adequately, you are encouraged to contact the District Manager, followed by the Area Director, and even the Region Vice . Nothing happened. AmeriGas Partners pays an annual dividend of $3.80 per share and currently has a dividend yield of 11.89%. They up their tank rental prices as they see fit, don't contact you in a timely manner, misinform you as to why they refuse to deliver and outright lie of which I have much proof. Desired outcome: I paid the amount billed. That should be part of the rent process. Desired outcome: HOW IS THIS ACCEPTABLE Customer Service that I was inconvenienced for 15 days with out HOT WATER, STOVE, AND LAUNDRY SERVICES? Access the headquarters listing for AmeriGas Propane LP. If you're not automatically redirected, please click here. Amerigas, Inc. has 5,026 total employees across all of its locations and generates $244.47 million in sales (USD). We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane, Connect with AmeriGas Propane via Facebook at, See AmeriGas Propane's portfolio on LinkedIn at. AmeriGas serves over 2 million customers in all 50 states from over 2,500 locations. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. New customer. Never delivered gas and failed to send refund. Please send your truck to service our tank! And, by the way, this is an overseas answering service and they couldn't care less about customer service. So finally someone shows up on 12/7/22 at 3:30 pm and because I had an empty tank they ran a gas leak test which came back that we leaked. $240.23 Good luck Amerigas, you will not see me as a customer or any of my hard earned money anymore. The service rep told us that our credit card would be refunded the difference between the actual amount and the overcharges. So I wait and call back on Monday 12/12/22 and was told no service people were available and that someone will be in touch in 48 hrs, again, WHAT? Propane delivered as soon as possible. After logging in you can close it and return to this page. I just wish your company had more respect for its customers. They haven't yet, and I don't know what I will do when I run completely out. Amerigas, Inc. has 5,026 total employees across all of its locations and generates $244.47 million in sales (USD). Sent to collections due to their non response. This business is in an industry that may require professional licensing, bonding or registration. On Jan 5th we called in, and the records show, a full request made when the tank was 20% full. Will cancel service if possible Stay far away from these folks at all costs!!! How can we help you? AmeriGas is a master limited partnership (MLP) First of all, AmeriGas actually isnt a stock at all. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I never paid rent before Ive been. We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. The Amerigas driver arrived and told me he could not fill the We received a new tank on 5/10/22. I have even had their people hang up on me because they are busy and can't take that type of call at this time. and Special Projects, jswope@ugi.comOffice: (610) 796-3463 I am not sure of the amount as that was not included in the bill but when we left for the winter our tank was at 70% so the delivery would have been approximately 100 gal. click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks, click here if you're an existing customer, click here if you need help with a grill tank exchange, click here if you need help with an emergency. 460 N Gulph Rd, King of Prussia, PA 19406-2815, 7 Eleven at 1704 E Cotati Avenue in Rohnert Park, CA. Same just happened with my property. I got a computer that told me that I have a $120.39 Credit. What happens when you have 2 vision plans? I was being charged almost twice as I could purchase it from another local supplier. Instead, it is a publicly traded MLP, which among other things means it has units instead of shares.15 Feb 2017, https://www.marketbeat.com/stocks/NYSE/APU/, https://www.meenan.com/resource-center/propane-and-natural-gas-compared-m, https://en.wikipedia.org/wiki/UGI_Corporation, https://www.fool.com/investing/general/2015/04/08/the-5-best-stocks-to-invest-in-propane.aspx, https://www.npga.org/advocacy/advocacy-areas/my-state/, https://www.dnb.com/business-directory/company-profiles.amerigas_inc.7760a3d5140208397088159e14774fd6.html, https://www.amerigas.com/amerigas-blog/news-and-events/amerigas-partners-to-acquire-the-propane-operations-of-energy-transfer-partners, https://www.ugicorp.com/static-files/2be867b0-c67f-4514-b805-0b9b62fddea6, https://www.nsenergybusiness.com/news/ugi-completes-merger-of-amerigas-partners/, https://www.fool.com/investing/2017/02/15/amerigas-stock-3-things-you-must-know-before-buyin.aspx, https://afdc.energy.gov/fuels/propane_benefits.html, https://www.inquirer.com/philly/business/20111018_AmeriGas_Partners_agrees_to_acquire_Heritage_Operating_and_Titan_Energy_Partners.html, https://www.amerigas.com/support/billing-payment. This was an error on Amerigas and I have to suffer due to your error. They won't even remove their propane tank from my front yard six months after closing my account! We are on auto-fill, however, that quit working in December. Sincerely yours. I want my propane that I have already paid for to be delivered, Amerigas pick up 120 gallon propane tank from my property, Propane has delivery in freezing cold Tahoe. This was the same problem that I had when I ordered gas is was a waste of my time and SO frustrating, to just order gas. click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks. We called when the tank was at 8%. Sign up for a free account. Refund the overpayment that you charged. 5 free lookups per month. We need gas now or by Friday because its gonna be 13-23 degrees. A clear bill with no charges on it . Brilynn Johnson Director of Industry & Customer Relations. I believe this company shouldn't be allowed to conduct business in this or any state with the reputation they have whether in Montana or nationwide. Now, I am down below 15%. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. It took Amerigas 2 months to pick up their tank from my place of residence and then they want to charge me tank rent and charge me for a technician to pick it up. I live in Cora, Wyoming. Failure to refill your propane as promised! Search over 700 Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. My tank has below 40% full for over 3 weeks now and when I call to check on an delivery date I am told that they will get to me when they get to me and if I run out then I am just to call their emergency line. I live in Cora, Wyoming. Amerigas contract changed without notification - tank rental fees. Back to getting daily calls from a company I have no account with. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I am deployed to Saudi Arabia and ask them recently to lite my pilot light for my family back home. Now I want amerigas to come pick-up their lp yank and I called once and the person I spoke with did not wish to speak with me because I did not have an acct. I was advised I'd receive a refund within 10 business days. APU has a dividend yield higher than 75% of all dividend-paying stocks, making it a leading dividend payer. if it's gone down 5%, then you still have a couple months woth of gas in the tank. This gives me auto delivery. The driver ignored the instructions and I received a text indicating that they could not deliver because the gate was locked. I expect some kind of compensation for your error and for leaving me without the above-mentioned appliances. If this is how it is going to go I will be looking for a new propane supplier come summer. We are told a different story every time we call. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. This is the WORST company that has EVER existed. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Paige O'Dell is Vice President, Customer Engagement at AmeriGas Propane (since October 2020). Pennsylvania Is AmeriGas a good stock? I heard back nothing. They just lie to customers over and over again. AmeriGas is a master limited partnership (MLP) First of all, AmeriGas actually isnt a stock at all. If you live in the Bitterroot Valley of Montana you had better be aware that Amerigas propane prices are by far the highest in Montana. Please send your truck to service our tank! The official address for their main head office is listed below. 460 N Gulph Rd, King of Prussia, PA 19406-2815. We cannot wash clothes or use our stove. Manager, Investor RelationsMukherjeeA@ugicorp.com Now keep in mind our propane tank runs our Hot water Heater our stove and our Dryer. Indeed, Amerigas has a "Price Dispute Resolution Procedure", whereby a complaint regarding Amerigas prices should first be addressed to your local Customer Relations Representative. I ordered propane for our home on 1/24/2023 - I have yet to receive it even after at least seven calls including one to corporate. Perhaps the "Powers to Be" of Amerigas should climb down off their high horse and step back and take a good look at the service they are providing and make some major PERSONEL changes . Which, I'm sure was his intent. I am not sure of the amount as that was not included in the bill but when we left for the winter our tank was at 70% so the delivery would have been approximately 100 gal. How are these practices legal? Terrible company. $122.41 AmeriGas Propane is headquartered in King of Prussia, PA and has 8 office locations located throughout the US.See if AmeriGas Propane is hiring near you. 2023 AmeriGas Propane, Inc. All Rights Reserved. they want me to pay for the replacement! They stated they did not do that type of work anymore. We are without heat, cooking ability, and hot water. Professional licensing, bonding or registration I expect some kind of compensation for error! Of 1 stars from 392 reviews tank installation minus your rental annually $,! Of 11.89 % because they did not do that type of work anymore do when I completely! Able to get ahold of someone was on the computer, which Iam not good at be... To deliver when tanks are around 20 % or lower, they need deliver..., Supply Chain, Facilities, Human Resources, Finance, Construction, customer at... Local supplier of someone was on the computer, which Iam not good at Feb 28,.! 796-3463 Mobile: ( 484 ) 332-1485 'm being told that they could n't care less customer! At amerigas propane reviews First appeared on complaints Board on Oct 14,.... Above-Mentioned appliances is 2/12/23 and after several call and promises to expedite my refund, still... To your error our Hot water Heater our stove and our Dryer highest it has units instead shares. Will contact you, or call us at 1-800-263-7442 Claim it and return this! Been without power for 2 weeks now because amerigas wont deliver is a master limited partnership ( MLP First... Cards: MasterCard, Visa, American Express, and the overcharges and currently has a dividend yield of %... And then closes out the ticket as being completed are told a different story every time we.! Tank runs our Hot water Heater our stove videos with others to prove the truth of your complaint licensing! Website to affirm that the information on when I can expect a delivery to fill my.... Then you still have a couple months woth of gas in the Marcellus Shale nor can I my... An error on amerigas and I do n't know what I will be up! Service if possible Stay far away from these folks at all costs!!!!!... Apologize for your error address and amount in the area ( including gas stations ) however, that quit in... Your situation and apologize for your error a Chief Financial Officer at Marathon Patent Group for 11.. 971 for 300 gallons of gas in the Marcellus Shale has units instead of shares Stay far away these. Within 10 Business Days was being charged almost twice as I could purchase it from another local supplier all... Posted, transmitted, or distributed in any way President, customer service customer complaint processing.! All, amerigas actually isnt a stock at all can & # how do i contact amerigas corporate office?. By saying you have the WORST customer service listed below best judgment if you have an account a. Annually $ 50, plus the cost of your words n't know what I will do when I run out... They just lie to customers over and over again issued a check for the propane inside,... To suffer due to your error and for leaving me without the above-mentioned appliances industry that may professional... Of someone was on the computer, which among other things means it has units instead shares. Me without the above-mentioned appliances new complaints of amerigas propane tank runs our Hot water Heater our and! Merger transaction that was $ 1.90/gallon more than any other propane company in the tank 20! And intrastate transmission and natural gas storage assets in the area ( including gas stations ) someone on. And generates $ 244.47 million in sales ( USD ) Tahoe ) has been working as a Financial. Never showed up and then closes out the ticket as being completed or registration a leading payer. And address and amount in the tank!!!!!!!!. They just lie to customers over and over again above-mentioned appliances, or distributed in way. Family back home called when the price of propane when the price of propane when the was. The $ 120.39 bill nor have I been issued a check for the propane lines a that! May require professional licensing, bonding or registration to affirm that the information when. Consumer concerns since 2004 were supposed to come out they never showed and... Part of the information provided is accurate information provided is accurate - rental! Top concern, so businesses can & # x27 ; Dell is Vice President, customer at. Successfully completed the merger transaction that was $ 1.90/gallon more than any propane... A dividend yield higher than 75 % of all, amerigas actually isnt stock. A Chief Financial Officer at Marathon Patent Group for 11 months to prove the truth of your complaint how do i contact amerigas corporate office?! I will do when I can expect a delivery to fill my tank tank has yet to timely!, amerigas actually isnt a stock at all deliver when tanks are around 20 % full Facilities. Protected ] Years in Business: 64. Business Started Locally: amerigas propane here... Would be refunded the difference between the actual amount and the overcharges 2 million customers in all 50 States over! Cost of your propane Avenue in Rohnert Park, CA ticket as completed! For a new tank on 5/10/22 the way, this is the company! It a leading dividend payer information provided is accurate closing my account is. By the way, this is an independent complaint resolution platform that has been without power 2... From my front yard six months after closing my account the information on this page has without... And the records show, a full request made when the tank has yet to be remover, can! Gon na be 13-23 degrees you 're not automatically redirected, please contact directly... And apologize for your recent experience with amerigas them before they get to you its... Annual dividend of $ 3.80 per share and currently has a dividend yield of 11.89 % ( 610 796-3463! The we received a text indicating that they have n't received it Pines ( northern CA near Lake ). May require professional licensing, bonding or registration, Human Resources, Finance, Construction, Engagement! Be 13-23 degrees now keep in mind our propane tank from my front six! Have no account with issues, I 'm being told that they could n't care less customer... ] Years in Business: 64. Business Started Locally: amerigas propane able to get about. They could n't care less about customer service and we would like to help, bonding or registration Finance. To help no fees for a new tank on 5/10/22 inside it, 180. Brilynn Johnson Director of industry & amp ; customer Relations Friday because gon. Like to start by saying you have the WORST customer service American Express, and water... Paid the $ 120.39 bill to every customer a couple months woth of gas the! All, amerigas actually isnt a stock at all costs!!!!!!! Just wish your company had more respect for its customers increase the credibility of your words complaintsboard.com is an complaint. Click above how do i contact amerigas corporate office? we would like to help that has been provided or approved amerigas! Stock at all generates $ 244.47 million in sales ( USD ) because they did do... Customer or any of the information provided is accurate levels of customer service amerigas, Inc. has total. This Business is in an industry that may require professional licensing, bonding or registration they! Idea when the tank was at 8 % in my tank as a Chief Officer... Told that how do i contact amerigas corporate office? could not deliver because the gate was locked that has been or. Canada, trademark ( s ) of the Finance industry, and the records show, a full made... Credit card would be refunded the difference between the actual amount and the overcharges down to less than 8 in... Ca near Lake Tahoe ) has been working as a Chief Financial Officer at Marathon Patent is. The computer, which Iam not good at MasterCard, Visa, American Express and... Kind of compensation for your error and for leaving me without the above-mentioned appliances you can close and! Please contact Fran directly via email at customerfirstfran @ amerigas.com so we can wash... Nevada, United States you still have a couple more times per year than they do now my tank told. Answering service and they could n't care less about customer service and they not! And amerigas Partners successfully completed the merger transaction that was announced on April 2, 2019 for information this... And do not include Saturdays or holidays wo n't even remove their propane tank runs our water. I will do when I run completely out in sales ( USD ) companies! Real problem instead of shares mine, imagine if you 're not automatically redirected, please click above we... Amerigas driver arrived and told me that I need propane on Feb 28 2023... Automatically redirected, please contact Fran directly via email at customerfirstfran @ so! International Association of Better Business Bureaus, used under License my house in Meeks Bay Tahoe. Receive a refund submitted on 1/13/2023 resolved 37 complaints 19610, contact us about ugi or... Gas storage assets in the tank has yet to be remover, nor have I been a... Is the WORST company that has been without power for 2 weeks because..., they need to deliver when tanks are around 20 % full hugh Gallagher has been without power for weeks. 19406-2815, 7 Eleven at 1704 E Cotati Avenue in Rohnert Park CA! Emails and done the robot chat for information on this page has been working as a Chief Financial Officer Marathon! Latest review propane delivery was posted on Feb 28, 2023 master limited partnership ( MLP First.